Your Members Get Defrauded.
Now They Get Help in Minutes.
AI-powered fraud triage that guides members through the critical first 48 hours — evidence preservation, agency routing, and personalized action plans — 24/7. Investigators get pre-triaged, SAR-ready data before their first call.
"This is very helpful. I will recommend it to my local members."
— Vincent Tucci, CFE · Senior Financial Crimes Investigator, NASA Federal Credit Union · Retired DC Government Detective
The Problem Your Members Face
When a member discovers fraud, they don't know who to call, what evidence to save, or which agencies handle their case. Most act too late.
Members Lose Evidence Fast
Most fraud victims lose critical data in the first 48 hours. By the time they reach your fraud team, screenshots are deleted, accounts are locked, and the trail is cold.
Investigators Are Overwhelmed
Your fraud team handles unstructured intake all day. Members walk in panicked with no evidence and no idea who to contact. That's lost time on every case.
Compliance Needs Structure
Every SAR starts with a confused member. Structured triage data reduces filing time and improves data quality from the very first contact.
What the Fraud Assistant Does
A white-label AI tool your credit union can embed or link to — fully customizable to your internal workflows.
AI Fraud Triage for Members
Guide members through the critical first 48 hours — evidence preservation, agency routing, and personalized action plans — 24/7.
Pre-Triaged Intake for Investigators
When investigators get on the phone, they already have a risk score, preserved evidence, and structured data ready for SARs.
SAR-Ready Data from Day One
Capture fraud type, dollar amounts, dates, involved entities, and evidence inventory — before the investigator's first interaction.
24/7 Member Self-Service
Members get real-time guided triage at 2 AM, on weekends, or during branch closures — no waiting for business hours.
Built for Credit Union Fraud Workflows
How It Works
Members interact with the Fraud Assistant in under 10 minutes. Your team gets structured data instantly.
Member Reports Fraud
Member describes what happened in plain language. The AI classifies the fraud type and assesses severity.
Evidence Preserved
Guided checklists help the member save screenshots, statements, and communications before data is lost.
Agencies Identified
Based on fraud type and member location, the right federal, state, and local agencies are identified automatically.
Action Plan Delivered
A prioritized, step-by-step action plan is generated — and your investigator gets SAR-ready structured data.
What This Means for Your Credit Union
Less time on unstructured intake. More time protecting your members.
<10min
Member Triage Time
24/7
Always Available
48hrs
Critical Window Protected
Fully Customizable to Your Institution
The Fraud Assistant isn't one-size-fits-all. We configure it to match your credit union's internal workflows, escalation procedures, and member-facing language. Your members see your name, your instructions, your process.
Your Branding
White-label with your credit union's name, colors, and contact info
Your Workflows
Match your fraud team's intake process, escalation tiers, and reporting requirements
Your Guardrails
No PII, no account numbers, no legal advice — built-in compliance boundaries
Recommended Solutions
The automations most popular with organizations like yours.
Ready to protect your members and empower your fraud team?
Schedule a 15-minute discovery call. We'll learn your workflow and show you exactly how the Fraud Assistant fits your credit union.
Disclaimer: XIGUSA is not officially affiliated with, endorsed by, or partnered with any credit union or financial institution mentioned on this page unless explicitly stated in a written agreement. The Fraud Assistant is a general-purpose AI triage tool. It does not provide legal, financial, or investigative advice. Individual endorsements reflect personal opinions, not institutional positions.